Sherrill Rhodes

Divisional Director of Quality and Service Excellence, Medical Center Hospital

Sherrill Rhodes received her BSN from the University of Pittsburg and her MSN from the University of Phoenix. She has 30 years of nursing experience and 14 years in Quality Leadership. Sherrill serves as the Accreditation Specialist at the Malcolm Baldrige Awardee Baptist Hospital in Pensacola. She chaired the VHA Texas Quality Council Committee for 2 years, served on the Board of Examiners for Quality Texas for 4 years. Sherrill has presented in many venues including InSight and HIMSS with a focus on utilizing IT tools and analytics to improve patient experience and outcomes.

Care Transitions Based on Predicted Readmission Risk: A Model of Hospital-Community Collaboration

This 402 bed regional medical system has developed a comprehensive transition program to identify and guide patients from acute care through comprehensive discharge planning and into community care. In the process, hospital readmission reductions were attained using transition nurses to proactively manage patients with a high risk of readmission. Using the modified LACE (Length of stay, Acute admission, Co-morbidities and ER visits) tool to identify patients at risk for discharge delays and/or readmissions and analytics to evaluate target populations, the program has been successful. The analytics allow us to correlate the patient risk of readmission with the actual observed readmission rate, the total cost of readmission encounters, the clinical drivers of readmissions. They also provide a financial model that calculates the overall impact of readmission rate reductions on reimbursement, cost, and value based purchasing payments. The program includes 30 day any cause readmission and follows specific clinical populations of AMI, Heart Failure, Pneumonia, Hip/Knee Replacement, Stroke, COPD, and Sepsis.