Overview:

Ever thought of your practice as a manufacturing plant? Well, it is, you’re trying to build a patient visit in the most efficient and productive way possible. Well made patient visits create happy patients, higher satisfaction surveys and more profitable practices. Poor provider, staff and patient flow cause your plant to run less efficiently, reduces the number of patient visits you can build and the quality of those visits.

This course will use lean, manufacturing plant type concepts to teach the attendees how to assess their practice’s operational flow, identify problems, and develop solutions to those problems. The overall process of the course will follow the concept that every process has a rate limiting step. These are things that either take the longest (xray possibly), or the most important (provider’s time with the patient). Rate limiting steps are the best place to start, in that they have the biggest impact on output.

In building a patient visit the practice wants the provider’s time with the patient to be the rate limiting step, the constraint to production. If this is achieved, then the practice has achieved its goal in maximizing its most valuable resource, the provider’s time.

This means we first need to teach the practice how to determine what that output potential could be of the provider to base all decisions. Then how to assess each step of the visit from how the appointment template is organized, how communication systems are setup to connect different areas and staff, staff are used to best support providers and space is laid out to support good patient/staff/provider flow.

Once problems are identified in the assessment, give the attendees solutions to the most common issues practice faces, and open the floor to questions to give the attendee more specific solutions to their issues.

Why you should Attend:
Your practice is not making the money it once did, patient volume is down, you need to add providers, and the thought is ‘we need a new facility”. But what if your current facility is able to solve your issues and save you the cost of constructing a new facility, buying new equipment and the hassle of moving? You should first do an in depth Practice Flow Assessment to determine your needs and IF your current facility could address those.

Areas Covered in the Session:

• Assess and identify problems in the patient visit process of their practice
• Implement effective solutions to those flow problems they uncover
• Have the tools needed to track data on a regular basis to quickly see there may be an issue and address it before it impacts the practices productivity

• CEOs
• Practice Managers
• Physicians
• Health System Directors